If you have not yet completed the questionnaire for the 2011 Global Intranet Trends Report then you still have more than a week to do so. Jane McConnell, NetStrategy/JMC, the creator and author of the report, has already published some early analyses of from the initial 300 or so responses. I'm quite surprised to find that still only 7% of respondents support mobile access to their intranets, and 24% are planning to do so ...more

For some time I have been trying to convince companies that they need to pay serious attention to how they provide access to the intranet over a mobile phone. Gradually there is recognition that mobile access is going to be increasing important, a point reinforced by several of the case studies in the Nielsen Norman Intranet Design Awards 2010 ...more

Over all the years that I have known James I have been struck by his passion for user-centric design. This passion comes across very clearly in his latest book on intranet design which will be published in mid-September. Web site designers have no idea how fortunate they are. They have millions of web sites to comb through looking for neat design tricks, and in general web sites have a focus that is just not possible or appropriate for even a small enterprise intranet ...more